Frequently Asked Questions
We believe in a healthcare model that is centered around you, offering a personalized, transparent, and accessible medical experience. Our focus is on preventing and solving health issues through a strong partnership between you and your care team. You'll find answers to your health concerns, guidance for your wellness journey, and a community that truly cares.
Below are some of the questions we frequently encounter, along with detailed answers to help you understand how we can serve you and your family better.
Frequently Asked Questions
We believe in a healthcare model that is centered around you, offering a personalized, transparent, and accessible medical experience. Our focus is on preventing and solving health issues through a strong partnership between you and your care team. You'll find answers to your health concerns, guidance for your wellness journey, and a community that truly cares.
Below are some of the questions we frequently encounter, along with detailed answers to help you understand how we can serve you and your family better.
What is Direct Primary Care (DPC)?
DPC is a healthcare model focused on the patient-physician relationship, offering wellness, longer visits, and improved access which can lead to better health outcomes and reduced costs. Click here to learn more about DPC.
Do I need to be a member to see a physician?
While membership is not required to see our physician, becoming a member provides unlimited access to your physician and exclusive benefits.
Is insurance required for membership?
No, insurance is not required for membership. However, pairing DPC with a high-deductible insurance policy or cost-sharing plan can ensure comprehensive protection.
Will you be taking insurance?
We accept patients with or without insurance. However, we do not file insurance. We employ the Direct Primary Care model using a flat, monthly membership fee. Because we don’t participate in insurance, there is no middleman. By cutting out the time and expense devoted to insurance companies’ endless paperwork and clerical demands, our only obligation is to YOU, the patient. You will still be able to use your insurance for prescriptions and other outside services. We devote our resources where they belong—in Taking Care of YOU.
Does White Rose file Tricare insurance?
Dr. O’Kane is recognized as a Tricare PCM. She is honored to continue providing medical care to Tricare beneficiaries. Please note that White Rose Comprehensive Care does not file Tricare (or any other insurance), so you will not owe any copays.
Can DPC save me money?
Yes, combining DPC with a high-deductible insurance plan can offer significant savings, with families saving an average of $700 a month on healthcare expenses. Click here to learn more about our pricing.
What if I need specialized care?
Our primary care can often manage chronic conditions to reduce the need for specialists, but if necessary, we will refer you to a doctor with the required expertise.
Can I contact my physician outside office hours?
DPC is a healthcare model focused on the patient-physician relationship, offering wellness, longer visits, and improved access which can lead to better health outcomes and reduced costs. Click here to learn more about DPC.
Any other questions?
Please contact us with any additional questions.
Become a Member
Direct Primary Care is transforming the patient experience by offering an affordable, personal, and accessible healthcare solution. If you're ready for a change in how you receive primary care, contact us with any questions or click the button below to become a member.